Uber, the multinational ride-hailing company has announced a last-mile delivery service by partnering with bigbasket to address the ever-growing needs of consumers to access everyday essentials amidst the nationwide lockdown in India. By sharing its technology and vast network of delivery partners, Uber is deploying a mix of UberGO, UberXL and UberMoto to support India’s leading online grocery store bigbasket in delivering essential supplies safely to the consumer’s doorsteps.
Prabhjeet Singh, Director-Ops and Head of Cities, UberIndia and South Asia states that the last mile delivery service acts as multiple wins. Firstly, it supports the strict stay at home guidelines followed by delivering essential supplies to the consumers in a timely manner. Lastly, it provides earning opportunities to the drivers. He further adds that they are not charging any commission and are pleased to support the nation in its hour of need; that they are ready to support all other private and public sectors in keeping the vital supply chains open.
Lalita Agarwal, National Process Head-Last Mile, bigbasket, comments that the ongoing pandemic and resulting lockdown across India has led to a great disruption in the supply of essential goods, primarily due to shortage of delivery vehicles and personnel. She expresses great happiness in partnering with Uber India and states that they will be able to utilize a portion of the massive fleet of cars, bikes and personnel to fulfil the needs of the consumers. Further, she thanks Uber India for helping them in times of need as well as providing earnings opportunities to countless number of drivers and riders.
The Uber-bigbasket association will comply with all the hygiene and traffic regulations. This service will enable bigbasket to serve its customers in Bengaluru, Hyderabad, Noida and Chandigarh. Also, in line with the COVID-19 prevention guidelines, all the associated drivers have been be provided with masks, gloves, sanitizers and special safety training.
This demonstrates a great partnership between two service providers who decided to join hands at the right time and provide a service to humanity in its worst times. This reminds us of the great Latin aphorism, Carpe diem, “seize the day’.