Future Group is one of India’s retail pioneers with multiple retail formats. They understand the soul of Indian consumers and connect a diverse and passionate community of Indian buyers, sellers and businesses.
Kishore Biyani is the CEO and founder of India’s largest listed retail company Future Retail Ltd.
With more than over 17 million square feet of retail space they serve customers in more than 240 cities across the country.
Around 300 million customers walk into the stores each year and choose products and services supplied by over 30,000 small, medium and large entrepreneurs.
Their multi-format retail strategy captures almost the entire consumption basket of Indian customers.
Future Group’s strategy is aimed at achieving inclusive, sustained and profitable growth with three levers that is customer –orientation, continuous-innovation and collaborative transformation.
They have various brands under them like Big Bazaar, fbb, HomeTown, Ezone, Central, Brand Factory, Planet Sports, aLL and many more.
While retail forms the core business activity of Future Group, group subsidiaries are present in supply chain logistics, learning & development, brand development, retail media and future ideas.
Over the years Future group has partnered with a lot of brands to give consumers a variety of offers and discounts on its products.
Future group considers its ability to devise new retail formats and businesses and test their feasibility on ground as its key asset.
They also consider human resource as a very crucial part of the organization and thus provide timely training to their employees.
They promote ‘surrogate entrepreneurship’ wherein each individual in the company is motivated to bring in new ideas and changes that company seeks to implement.
Overcoming competition from global retail giants on one hand and an unorganized Indian retail community on the other has been a major challenge faced by Future group through the years.
However, with their ups and downs, they have still emerged as a very successful player in the Indian market.