FreeCharge has launched an e-wallet protection plan for both its consumers and merchants.
It has been launched in partnership with Reliance General Insurance
It isto be offered free of cost to all FreeCharge users.
The underlying wallet balance of all the customers will be insured up to a limit of Rs 20,000 as long as the user is transacting at least once a month under this insurance.
The customer needs to file a FIR within 24 hours at the local police station and report the same immediately to FreeCharge via e-mail or by calling customer care in case of a phone loss or theft.
With the consumer perception of wallet safety, FreeCharge will drive both adoption and retention of their customers and hence they are offering this plan free of cost.
